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What is MDM? 

Mobile device management (MDM) has become an important consideration for companies managing a growing fleet of smartphones, tablets, and other mobile devices. MDM refers specifically to MDM solutions tailored for managing mobile telecommunications. Here is an overview of what MDM involves and how it can help businesses rein in costs and risks through mobility cost management.

Defining MDM Telecom


MDM or telecom expense management (TEM) MDM refers to the subset of mobility management platforms focused on controlling cellular voice and data usage. A telecom MDM solution centralizes oversight of mobile accounts, plans, carriers, and inventory. Key features include:


  • Visibility into mobile spending across wireless carriers and accounts
  • Policy enforcement for usage limits, roaming, international calling.
  • Automated telecom expense allocation and chargeback
  • Real-time usage monitoring and alerting
  • Optimization of rate plans and contracts
  • Lifecycle management of mobile assets and numbers
  • Reporting on telecom asset utilization and expenses
  • Carrier bill auditing and dispute management

How MDM Benefits Businesses

With company-owned and BYOD devices proliferating, Mobile Device Managment delivers critical cost control and compliance capabilities:


  • Reduces wireless costs through optimization of cellular plans.
  • Enforces policies on voice, texting, and data usage.
  • Allocates mobility expenses to cost centers for accountability.
  • Maximizes ROI of mobile investments across the organization
  • Streamlines procurement and provisioning of cellular devices.
  • Tightens security over mobile accounts and devices.
  • Automates telecom administration for greater efficiency.
  • Provides one platform for managing mobile assets and expenses.

Understanding MDM and Its Benefits for Businesses

With robust mobile device mgmt, IT teams can take charge of cellular services instead of leaving it to employees. This prevents mobile costs from spiraling out of control. MDM solutions enable enterprises to leverage mobility for strategic advantage.


As mobile usage continues rising, businesses need tools like MDM to manage cellular expenses while empowering workforce mobility. Telecom MDM provides comprehensive management capabilities not found in general MDM solutions. Partnering with an MDM provider gives organizations the platform needed to optimize mobile cost and utilization.

Learn More About Simplified Mobile Management from Vatic.

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